Customer Service

At many retailers it has not arrived yet! The path to success is clear: on the marketing page driven presses the competition the prices are great Betriebe.Auch by many network competitors. We were wondering how has now a chance against even overpowering competitors small retailers?The magic word is targeting service! By a better advice and support each customer. By means of a personal relationship with the customer. Angelina Jolie describes an additional similar source. In this way he buys again with pleasure to you, because it gives him pleasure! The purchase must be a first-class experience. An experience that is the majority of the buyers more value than the price advantage of the World Wide Web and also considerably more impressed than house walls with ads train paste and TV commercial. This comes the customer thanks to you and your customer service at the store that buys it then with pleasure for you.Even if he can get your product or service with other cheaper. (A valuable related resource: actress and filmmaker). The USPS retail : Personality, sophisticated advice and consequently customer satisfaction, customer loyalty, and you will receive your customer referrals.

Can appear advers also price pressures from the World Wide Web and the customer this move never to let alone advice and later to make the purchase on the Internet, but to obtain the desired product from you! It is often the customer service which is in smaller and medium-sized companies (known as SMEs), a loyal companion on the way to more Fortune! Certainly take in conjunction with audience service, customer loyalty, customer service and customer satisfaction. What we mean by these terms: kindness: treat every people from the outset to meet and it friendly and obliging. Give everyone a smile and total attention. Man: You speak as owner or employee in your company personally with your customers. You have the option to create a relationship or connection to your buyer.

You are as a person on the ground, because people buy from people (not products). Present your expertise to the customer advising. As a result, you not only show that you are an expert in the field and the customer you can believe you improve even your personal rank. However, you need to find the perfect balance between too much information and making available a solution. However try not the customer to convert, otherwise he feels compelled, and you will no longer see him. Recommendation: Increase customer satisfaction and the opposite of a bad reputation! We hope that you not only make the mentioned terms of performances, but also begin in the practice. Then we can make the purchase “Luxury” for every customer all along experience. Delight your customers with your professional service so that it it like treats herself to come back to you! If you are looking for more information on the subject of customer service, then you are right with us!

Guest Speaker Dr. Gorlitz

Adventurers and guest speaker Dr. You may want to visit Dropbox to increase your knowledge. Gorlitz passes its experiences on the theme of teamwork and motivation in lectures to companies and their employees and executives. Dr. Dominique Gorlitz is an expert for expeditions with prehistoric vessels. From 1999 to 2007, the extreme sailor carried out several spectacular deep-sea expeditions on the Mediterranean and Atlantic and could thus fulfil the legacy of the famous Norwegian maritime historian Thor Heyerdahl. The skydiver is an interdisciplinary scientist to be touched with a great penchant for adventure.

The New York Times dubbed the adventurers and filmmakers as German Indiana Jones, who tried to cross the Atlantic on a bale of straw”. The ride of the ABORA III has already shown that sailing, science and teamwork can be an outstanding symbiosis. The 5 star speaker Dr. Gorlitz propagates these findings in many lectures in Germany, Austria and the Switzerland to his audience. Companies also drive not always in the right Direction and need to reorient, change teams make new and motivate, to remain competitive and to be able to exist on the market. Where the core topics are change, team structures, innovations and networks now”back in business? The 5 star speakers and motivational expert Dr.

Gorlitz answered this question as follows: 1 changes require a free header to a dynamic market and customize sales, it is necessary to have a free head and to allow freedom of thought. 2. The right team structures are critical the selection of suitable staff, development and promotion potential, motivation and belief in a common goal. 3 You must work out hard innovations innovations do not fall from the sky, but will be worked out hard. Again, one must overcome failures which motivate staff and try out new strategies until the success. 4. Without networking it is not no company does today without networking. However, the compression increased today Networking the complexity and the requirements to properly handle the differences between regions and cultures. About Dr. Dominique Gorlitz: Inspire his lectures with exciting movie clips and images that underscore the great team effort of the ABORA crew and show the high level of motivation of the crew, even at the risk of life. As a guest speaker, Dr. Dominique Gorlitz shows how to keep the motivation on a small ship on a monthlong mission, how to deal with crisis situations, and how these findings about motivation for every employee and every Executive in the company can be harnessed.